Your Tech Mates

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CUSTOMER SUPPORT

Sales : ‪(424) 333-0612‬

INQUIRES : info@yourtechmates.com

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Cloud IT Management Services

Our consultants support your business with cloud strategies, solution implementation, and ongoing cloud management

Cloud IT Consulting From a Managed Services Provider (MSP)

YourTECHmates’s Cloud IT Management Services provide businesses with comprehensive cloud IT services, including cloud migration and integration, consulting, managed services, and security and compliance. YourTECHmates’s cloud experts help businesses of all sizes migrate to the cloud quickly, ensuring that their data is always secure and accessible.

YourTECHmates’s Cloud IT Management Services also include managed IT services, helping businesses keep their systems up and running, and security and compliance that support businesses in meeting regulatory requirements. With Ntiva’s Cloud IT Management Services, businesses can be sure that their IT systems are secure, up-to-date, and running smoothly.

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What Cloud Consulting Services Does YourTECHmates Offer for Businesses?

YourTECHmates’s Cloud IT Management Services provide businesses with comprehensive cloud-based IT infrastructure and support. We offer a range of services, including cloud migrations, cloud hosting and storage, cloud security, and 24/7 IT support.

Our cloud services are designed to help you reduce your IT costs and increase your operational efficiency. We ensure a secure, reliable, and cost-effective cloud infrastructure that is tailored to meet your business needs. YourTECHmates’s cloud services are also designed to give your business the flexibility you need to scale your IT operations as your business grows.

YourTECHmates’s cloud infrastructure is designed to enable businesses to easily access, manage, and monitor their systems in real-time, while providing the necessary security and performance. YourTECHmates’s cloud services also offer businesses a range of other benefits, such as increased scalability and flexibility, improved reliability, increased data security, and better visibility into their IT operations.

You are likely already familiar with many SaaS cloud applications, such as Microsoft Office 365, G Suite, Salesforce, and other line-of-business applications. We help you with product selection, migration, application monitoring and maintenance, security, and much more to help you deploy and integrate new cloud apps into your work environment.

As a Microsoft Gold Partner, we have deep knowledge of Office 365 and are your single source for purchasing, billing, deploying, managing, and supporting Microsoft solutions.

If you’re looking to eliminate the need to purchase and maintain expensive hardware, talk to us about our managed cloud infrastructure services. We move some (or all) of your computing components into the YourTECHmates cloud, taking care of design, upgrades, maintenance, backups, security, and more — so you don’t have to.

Our cloud infrastructure platform of choice is Oracle OCI, which provides unmatched reliability and performance to ensure you have a superior experience.

YourTECHmates’s hosted Desktop as a Service offers a cost-effective and secure way to ensure all employees are operating on the same system with controlled access to the latest data. With a virtual desktop, your employees log in from any device to get access to their applications and data, which are stored and managed in the cloud.

Because this service is priced on a per-user basis, you never have to worry about upgrades or maintenance (including a 24/7 help desk). This relieves you from end-user management.

Also referred to as virtual server hosting, YourTECHmates’s state-of-the-art data centers securely house your servers, storage, and other networking equipment. We offer a range of hosting options, including co-location for those who have in-house IT resources and want to manage and maintain their own servers.

We also offer managed co-location in our data center, for those who have their own hardware but want to take advantage of YourTECHmates’s technical expertise.

Most public cloud providers offer an incredibly secure environment. However, they can’t protect you when your data leaves the cloud to interact with your other systems. Employee mishaps, such as stolen log-in credentials and accidental deletions, are the most common ways that cloud data is compromised.

Read more here to find out how we help you reduce your risk with our cloud security services.

Successful cloud backup and recovery is the foundation for true disaster recovery and business continuity. This starts with a combined on-premises and cloud-based solution that lets you keep on working regardless of the type of disaster. However, not all data backup and disaster recovery solutions are alike.

YourTECHmates offers a hybrid solution with fast, full system restores, easy recovery of individual files, and full off-site data protection with instant failover.

There are many types of cloud storage, ranging from public storage services such as Dropbox and iCloud, to private cloud services which restrict who has access to the hardware and software.

YourTECHmates offers multiple cloud storage options for every type of business. Talk with our cloud consultants for help identifying your business requirements.

How Does YourTECHmates Provide Managed Cloud Services?

Cloud IT Services With an MSP

YourTECHmates’s Cloud IT Services provide small- and medium-size businesses with expert guidance and assistance in developing a cloud strategy. We help you reduce costs associated with your cloud strategy by providing cost-effective solutions. Our Cloud IT Services give you access to the latest cloud technologies, enabling you to stay ahead of your competition. You also gain access to a team of experienced professionals who help you develop and implement a cloud strategy that meets your unique needs.

We’ll Guide You Through the MSP Onboarding Process

Our onboarding process ensures that you get the best possible experience and that your technology investments are successful. Our proprietary, four-stage onboarding process begins with our dedicated YourTECHmates Onboarding Team (including a dedicated Project Manager and Onboarding Engineer), who guide you through each stage.

We start with the discovery of your IT infrastructure, proceed to IT data collection, conduct an internal information review, and finish with implementation and go-live. Here’s what this looks like in detail.

Phase 1: Managed Services Definition

The definition of services is a crucial part of the onboarding process. We discuss every service outlined in the signed Service Agreement to ensure our team has an in-depth understanding of your business prior to on-site data gathering, process documentation, and ongoing support.

Phase 2: IT Data Collection

Our technicians visit your site to gather information about your IT environment and to begin the documentation process. Their extensive engineering checklist covers such things as network investigation, security assessment, backup verification, server management, and policy documentation.

Phase 3: Internal Information Review

The primary goal of this phase is to ensure your IT environment will meet your needs now and as your business grows. We review the information collected in Phase 2 with your dedicated team alongside our specialized senior technicians if needed.

Phase 4: Orientation Meeting and Service Handoff

YourTECHmates team meets with you to review your new client manual. This review includes a discussion of all findings, including recommendations for additional changes. It also includes the final tailoring of support procedures if needed. We schedule any recurring on-site visits and set up the cadence for recurring meetings between you and your Account Manager.

Your Team of Cloud Experts

YourTECHmates’s team of Cloud Experts is a group of professionals with a broad range of experience and expertise in cloud computing, virtualization, and data storage. The team is made up of experienced system administrators, engineers, architects, and consultants who have deep knowledge and understanding of cloud technology. Your team helps you find the right cloud solution for your needs; assess the performance of your existing cloud environment; and develop a secure, scalable, and cost-effective strategy for your cloud-based future.

Jacob R.

Service Desk

Sung K.

System Engineer

Holly B.

Project Manager

Scott L.

Professional Services

Frank D.

Solution Architect

Jake K.

Service Desk

Why Should Your Business Consider an MSP for Cloud Consulting?

An MSP for cloud consulting helps your business make the most of the cloud by leveraging the expertise of experienced professionals. An MSP helps you with the selection, deployment, and management of cloud services, as well as offers advice on best practices and cost optimization. This is especially beneficial for small- to medium-size businesses that don’t have the resources to manage cloud services on their own. An MSP also offers 24/7 support, which can be invaluable for businesses that rely heavily on the cloud.

What Is the Difference Between a CSP and an MSP?

A Cloud Service Provider (CSP) is an organization that provides cloud computing services such as Infrastructure as a Service, Platform as a Service, and Software as a Service. CSPs are responsible for managing the physical infrastructure and providing access to the cloud service.

An MSP is an organization that provides remote management and monitoring of an organization’s IT infrastructure, applications, and data. MSPs provide advice and support for hardware, software, network, and security needs. They are responsible for the day-to-day maintenance, management, and monitoring of an organization’s IT environment, including hardware, software, applications, and data.

YourTECHmates is an MSP that helps businesses manage their CSP.

Why Are Managed Cloud Services Important?

The benefits of managed cloud services are many, including cost savings, increased productivity, stronger security, and improved reliability. Another benefit is access to the latest cloud expertise and best practices. Managed cloud services also improve organizational efficiency by allowing businesses to quickly provision and deploy applications and services that are tailored to their needs.

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